Privacy Policy

What we collect

When you complete the quiz on our site, we collect your email address and your quiz answers (business type, biggest time drain, and current AI usage level). When you book an assessment via Cal.com, we also collect your responses to the booking intake questions (business description, pain points, current tools).

We do not collect payment information directly — payments are processed by Stripe and governed by their privacy policy.

Call recording and transcription

Your intake session is conducted by AIrhart, an AI voice agent. These calls are recorded and transcribed. The recording and the transcript are what the Mission Brief is built from — without them we cannot produce the deliverable you purchased.

You will be told at the start of the call that you are speaking with an AI agent, and AIrhart will confirm it if you ask. AIrhart will also tell you the call is recorded and ask whether that is okay before asking you anything else. If you say no, AIrhart will not ask you any intake questions and the call ends. We cannot run an intake without a recording, so declining means we cannot complete the assessment — but you are never recorded into an intake you did not agree to.

One thing we want to be straight about: our voice platform begins recording as soon as the call connects, which means the moment where you agree — or decline — is itself part of the recording. If you decline, that short recording is all we hold, and you can ask us to delete it. You can ask us to delete your recording and transcript at any time after the call — see Your rights.

Your booked assessment IS the AIrhart intake call — one call, not two — and it is the only call we record. We do not record the 60-minute debrief, and we never record you outside a scheduled call.

How long we keep it

• Call audio — deleted 90 days after the call
• Call transcripts — kept 24 months, then deleted
• Your Mission Brief and booking records — kept 24 months as a business record, so we can honor the refund guarantee and respond to any payment dispute
• Quiz answers and email — kept until you unsubscribe or ask us to delete them

Recordings and transcripts are stored on our voice platform (Retell AI) and in our own systems in the United States. You can ask us to delete your recording and transcript sooner than the periods above — see Your rights.

How we use it

We use your information to:

• Send you your AI Field Brief — the free resource you requested by completing the quiz
• Confirm and manage your Mission Brief Assessment booking
• Follow up about your assessment and deliver your Mission Brief
• Occasionally send relevant updates about cavAIlry services (you can unsubscribe at any time)

We do not use your information for advertising. We do not sell your data to third parties.

Who we share it with

We use a small number of service providers, each of which receives only what it needs:

• Retell AI (retellai.com) — operates the AIrhart voice agent. It receives your call audio, the transcript, and your phone number, and processes them to run and transcribe the call.
• Loops (loops.so) — email delivery. Receives your name, email, and quiz answers to send the Field Brief and follow-up emails you requested.
• Cal.com — scheduling. Receives your booking information to schedule your calls.
• Stripe — payment processing. Receives your payment details directly; we never see your card number.

Each acts on our instructions and may not use your information for its own purposes. No other sharing occurs. We do not sell your data.

Your rights

You can unsubscribe from emails at any time using the link at the bottom of any email we send. To request a copy of your data, or deletion of it — including your call recording and transcript — email us at dispatch@cavailry.com and we will act on it within 30 days. Say “delete my recording” and we will delete the audio and transcript from our systems and instruct Retell AI to do the same.

If you ask us to delete your recording and transcript before your Mission Brief is written, we cannot produce the Brief, and we will refund you in full.

Cookies

This site does not use tracking cookies or third-party analytics. Cal.com and Stripe may set cookies within their embedded widgets governed by their own policies.

Contact

Questions about this policy: dispatch@cavailry.com